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Telecross Call Centre Volunteer - WEEKDAY - Blacktown

Apply now Role no: 498738
Availability: Mornings
Time involved: 1 - 4 hours per week
Location: Sydney

  • Ongoing long term position
  • 7am to 10am (3 hour commitment)
  • Weekday – commitment requested at least once a week, consistent weekday preferred
  • Based in Red Cross Office- Level 1, 38 Prince Street, Blacktown
  • Join the world’s largest humanitarian network

The Program
Telecross is a programme supporting isolated and elderly people by providing a daily phone call to check on their wellbeing and safety. The calls support people to live independently in their own homes, providing peace of mind and reassurance.

Telecross volunteers are rostered to make a brief phone call between 7am – 10am to check on the wellbeing of clients who are isolated and are at a risk of accident or illness that may go unnoticed.

Volunteers keep records of all the calls made and ensuring the confidentiality of clients is always maintained.

The Opportunity
If you are someone who is reliable, possess good conversational skills and ability to relate to older people, then you are the person we are looking for!

The Impact
As a Telecross Call Centre Volunteer, you’ll provide peace of mind and be a friendly voice to people who are elderly or have disability. This role will provide you the opportunity to engage with isolated and elderly people in a positive way. Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

For more information, please see the volunteer role description Download File VRD - Telecross Call Centre weekday Aug22.pdf or contact Shivani Gupta on (02) 9290 8947.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering volunteering at Red Cross. We also have great career opportunities. Click here to find out more.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time

  1. Submit your application Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application.
  2. Meet with us Have a chat with us about the volunteer role you have applied for and see whether it’s a good match for you and for us.
  3. Complete some checks If you are successful in getting the role we’ll ask you to complete a Police Check. In some cases a Working With Children Check may also be required.
  4. Get started! At this stage, it’s time for your induction and training as you’re now an official Red Cross Volunteer.

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