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Emergency Relief Triage and Reception Volunteer - NSW

Apply now Role no: 497774
Availability: Business hours
Time involved: 1 - 4 hours per week
Location: Sydney

  • Minimum requirement 4hrs per week / one day per week 
  • Ongoing volunteer role | 3 month commitment minimum
  • Remote opportunity 
  • Volunteers are rostered according to their availability and service demand

The program
The Emergency Relief program offers complex case management and casework services, assistance with sourcing short and long-term accommodation, help in accessing medical and health care services, social and emotional support, referrals to other service providers. The volunteer role will support the Triage team in financial assistance for people in significant financial hardship.

The Emergency Relief Triage volunteer provides quality reception and administration support to the Emergency Relief Program and wider Migration Support Programs.

The opportunity
In this role, you will be the first point of contact for MSP, both for current and potential clients and other stakeholders. The role would suit someone who has experience with general administration, answering emails, phone calls and supporting front counter enquiries. The Reception & Triage Volunteers will have a variety of other tasks to support specific programs within MSP, including assisting the Emergency Relief team with client triage through initial eligibility assessments and advising those who are ineligible of alternative support agencies.

The impact
As a volunteer with the MSP Emergency Relief team, you will be using your skills and experience to support the delivery of emergency relief services for people in our community. Be part of an amazing team skilled in working virtually who will make you feel welcome and supported.             

For more information, please see the volunteer position descriptionDownload File VRD - Emergency Relief Triage and Administration Volunteer - NSW (1).pdf or contact Lauren Miles on 0024998214.

Please note: you will be required to upload a recent copy of your CV and will be required to provide details for two professional references to submit this application

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

  1. Submit your application Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application.
  2. Meet with us Have a chat with us about the volunteer role you have applied for and see whether it’s a good match for you and for us.
  3. Complete some checks If you are successful in getting the role we’ll ask you to complete a Police Check. In some cases a Working With Children Check may also be required.
  4. Get started! At this stage, it’s time for your induction and training as you’re now an official Red Cross Volunteer.

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