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Emergency Services Volunteer Caller - East Perth

Apply now Role no: 495803
Availability: Business hours, Evenings, Mornings, Weekends
Time involved: As required
Location: Perth

  • Support communities over the phone in preparing for, responding to and recovering from emergencies
  • Volunteers are required to be flexible and available for deployment when major emergencies occur
  • Ongoing opportunity with a desired 1 year commitment; hours are flexible around volunteer availability and program need
  • Join the World's largest humanitarian network

The program

Red Cross has been responding to emergencies and providing humanitarian assistance in Australia since 1914. We are committed to strengthening and extending our emergency aid services to assist all Australians prepare for, respond to and recover from emergencies.  The Red Cross Emergency Services program aims to support individuals and communities to cope with and manage the psychosocial impacts of emergencies.   

The opportunity

Volunteer Callers take calls from people affected by an emergency to register details, and from people looking for loved ones.  They make wellbeing phone calls to community members, and Red Cross personnel who have been activated.  They may also undertake other calls such as follow-up calls after presentations and training.

Volunteers assist and support Red Cross’ work in emergencies.  This dedicated pool of volunteers allows Red Cross to provide support to communities across Australia in preparing for, responding to and recovering after emergencies. 

Volunteers are required to be over 18, and be prepared to attend on going training to develop skills and knowledge. Volunteers are required to be flexible and available for deployment periodically and when major emergencies occur rather than for regular shifts.

The impact

As an Emergency Services volunteer, you’ll help people to be better prepared, better connected to each other and more resilient when emergencies happen.  Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

For more information, please see the volunteer role description or contact Kerry Staines on 9225 8825.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Advertised: W. Australia Standard Time
Applications close:

  1. Submit your application Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application.
  2. Meet with us Have a chat with us about the volunteer role you have applied for and see whether it’s a good match for you and for us.
  3. Complete some checks If you are successful in getting the role we’ll ask you to complete a Police Check. In some cases a Working With Children Check may also be required.
  4. Get started! At this stage, it’s time for your induction and training as you’re now an official Red Cross Volunteer.

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