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Telecross/TeleCHAT Volunteer Telephone Caller - Kempsey

Apply now Role no: 495016
Availability: Mornings, Weekends
Time involved: 1 hour per week
Location: Regional NSW

  • The roles are ongoing; with a minimum commitment of 6 months required for TeleCHAT 
  • Times are flexible with daily early morning calls 8am-9am and weekly calls as agreed with client.
  • You can call from your own home.

The program
TeleCHAT supports older members of the community to remain independent, to improve their wellbeing and social connection and to remain living in their local community.

Telecross supports older people who live alone or who have few social connections; people with disability and/or those recovering from illness by providing regular telephone welfare checks.

Ideally, volunteers are over 18 years of age; friendly, caring and respectful and enjoy talking with people; easily able to relate to people from a range of backgrounds; able to be supportive but maintain confidentiality. 

The opportunity
This is a great opportunity for individuals to become a part of programs that connect vulnerable people to the community.  If you are someone who is reliable, possess good conversational skills and have empathy for people living in social isolation or who are at medical risk, then these roles are for you.

You can volunteer to do either Telecross (welfare checks), TeleCHAT (social connection) or BOTH!

The calls can be made from the comfort of your home to participants who live in in the Mid North Coast. 

The impact
As a Telecross/Telechat volunteer, you will provide a connection to the community for someone who is socially isolated or who is at risk by offering them support and friendship. Red Cross will ensure you have training, ongoing support and access to other opportunities with the World's largest humanitarian network.

For more information, please see the volunteer role description below or contact Linda Parker on (02) 6561 4000 or 0408 494 705. 

Download File Volunteer Role Description - Telephone service.pdf 

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

  1. Submit your application Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application.
  2. Meet with us Have a chat with us about the volunteer role you have applied for and see whether it’s a good match for you and for us.
  3. Complete some checks If you are successful in getting the role we’ll ask you to complete a Police Check. In some cases a Working With Children Check may also be required.
  4. Get started! At this stage, it’s time for your induction and training as you’re now an official Red Cross Volunteer.

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